Remote DETEXI Client
8.
Why do the cameras in my Multiscreen freeze when I use the Enlarge or GOTO option to open the controls for a camera?
By default, when the Video Popup (single video control window) is opened either over the top of the Multiscreen (GOTO) or embedded within the Multiscreen (Enlarge), all video streams in the Multiscreen are frozen. This is done to preserve bandwidth consumption and allow the best possible frame-rate for the video stream in the Video Popup.
If you would like all background video streams to stay live while you are viewing or controlling a single video stream in the Video Popup, click the
AliveB button located at the top of the Video Popup. The button will become a
FreezeB button, which can be then clicked to freeze all of the background video streams once again.
If you would prefer not to have to click the AliveB button to bring the background video streams to life, the
Always Show Live checkbox can be enabled in the
Multiscreen section of the
Client Settings. Please be aware, however, that this will have an effect on the performance, since opening a video stream in the Video Popup requires more resources than